Complaints and Recommendations:

The Silver State Insurance Exchange board has received many complaints from insurance carriers and brokers about the ongoing problems plaguing Nevadans that are trying to enroll into health plans through the Nevada Health Link. The problems are still in the enrollment process itself and the enrollees getting credited for making their payments. The Exchange board is still in the process of deciding whether they will stay with Xerox (the company hired to develop the website) or to go with another states’ technology that has had better success, or to start from scratch.

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Nevada Insurance Enrollment logo - Nevada State outline divided into four colors of dark blue, light blue, orange and yellow

The insurance companies affected are worried that their reputations are being affected and that the confidence of the public is waning. Some of the insurance carriers are stating that they can no longer tolerate the lack of urgency and fixes much longer. It appears that the Exchange board may make a decision by the end of the month.

Our recommendation here at Nevada Insurance Enrollment is that if you have enrolled into a plan at Nevada Health Link, make certain you pay attention to your bank account, credit card, or check that you wrote to pay for your premiums. Make certain that you do see the money coming out of your account. This is a good way to determine that your account is headed in the right direction.

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Also pay attention to your account number. It starts with a 1 then 2 and then there are seven 0’s followed by 6 additional numbers. For example: 120000000123456. This is your account number. Make certain that you are paying for the correct account, and that the money is being withdrawn from your bank account in a timely manner. The 1st month you enroll, it’s absolutely critical you see the money come out of your account by the 15th of that month, or if you enroll after the 15th of the month, it gets debited by the 15th of the month coming up. We’ve found with our customers that if they work with us in assisting them, together we can team up and make sure your insurance plan will have fewer problems.

If you do NOT see the money coming out of your account, chances are there’s going to be problems with your account at Nevada Health Link and you getting your insurance coverage started on time.

Health Insurance Options For Laid-Off Workers

Health Insurance Options For Laid-Off Workers

If you rely on employer-based health insurance and you lose your job, you may wonder what happens if you need medical care before you are able to get new coverage. Fortunately, there is COBRA, a law passed in 1986 gives many workers and their families the right to retain their health insurance even if they quit or lose their jobs.

What Are Association Health Insurance Plans?

What Are Association Health Insurance Plans?

Most people have never heard of association health plans; however, these health insurance plans have been around for decades. Association Health Plans may have fewer benefits but will most likely have lower premiums, making them an attractive option for those who are young, healthy, and on a budget.

What is the Free Look Period in Health Insurance?

What is the Free Look Period in Health Insurance?

To help customers avoid buyer’s remorse, health insurance policies are required to offer a free-look period. If at any time during this period you find that you’re dissatisfied with your policy, you can cancel it and get your money back.

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